Below you will find a list with all the common Questions about our Services. Should you have any other questions please do not hesitate to contact us.
If you are in an accident with your rental vehicle, we ask that you do not admit liability in any circumstance, if you are unsure always obtain a police report that will help our insurance company to gauge who was at fault.
All accidents must be reported immediately to our company. We do not guarantee to replace the vehicle if you are liable for the accident.
You can collect and return a car at Larnaca Airport but it will be a surcharge of €35.00. We will email you instructions on where to park the vehicle and leave the keys.
We offer a courtesy pick up service from any location within town limits of our office. This service is only available during normal business hours and outside of these times only by prior arrangement, where an additional fee may be charged. Minimum 3 day hiremay apply – please ask the branch.
- When a booking is cancelled more than 7 days in advance of the booking a full refund will be.
- Where a booking is cancelled less than 7 days in advance a 50% refund will be given
- Where a booking is cancelled less than 1 day in advance a charge of a minimum 3 days hire or 50% of the booking, whichever is the greater, will be made.
- If you are a “no show” and have not notified us at least 24 hours prior to pick-up in writing via email of your intention to cancel, we reserve the right to charge the full cost of the hire.
Payment can be made by major credit cards (Visa, MasterCard, Maestro, American Express) or cash.
One of these cards is required at the hire car pick-up to cover the contractual obligations and the Insurance Excess as covered in the Vehicle Rental Agreement. We cannot accept Debit Cards. Payment is required at the commencement of the hire.
Payment by any other method will be accepted only by prior arrangement.